Privacy Policy
Last Updated: March 2025
zonivareqa respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our financial calendar planning services. We're based in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles (APPs).
Information We Collect
When you interact with our financial planning tools and educational resources, we collect different types of information depending on how you use our services.
Personal Information You Provide
This includes data you give us directly when creating an account or using our platform:
- Name and contact details (email address, phone number)
- Financial planning preferences and goals
- Calendar and scheduling information
- Account credentials and security information
- Payment information for premium features
Automatically Collected Information
Our systems collect certain technical data when you visit our website:
- Device information (browser type, operating system)
- IP address and location data
- Usage patterns and feature interactions
- Session duration and navigation paths
- Cookie data and similar tracking technologies
How We Use Your Information
We're pretty straightforward about this. Your data helps us run the service and make it better over time.
Service Delivery: We use your information to provide financial calendar planning features, process your requests, and maintain your account.
Communication: We'll send you important updates about your account, respond to inquiries, and occasionally share relevant educational content.
Improvement: Usage data helps us understand which features work well and where we can do better.
Security: We monitor for suspicious activity and protect against unauthorized access or fraudulent behavior.
We won't sell your personal information to third parties. That's not how we operate, and honestly, it's not something we'd ever consider doing.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard encryption protocols to protect data both in transit and at rest.
Security Measures
- SSL/TLS encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Encrypted database storage with regular backups
- Multi-factor authentication for account access
No system is completely bulletproof. We take security seriously and continuously update our practices, but you should also use strong passwords and keep your login credentials private.
Sharing Your Information
We share your data only when necessary to provide our services or when required by law. Here's who might see your information:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Process subscription payments | Billing information, transaction details |
| Cloud Service Providers | Data hosting and storage | Account data, usage information |
| Analytics Services | Service improvement | Anonymized usage patterns |
| Email Services | Communication delivery | Email address, communication preferences |
All third-party providers we work with are required to maintain appropriate security standards and handle your data in accordance with Australian privacy law. They can't use your information for their own purposes.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. You can exercise these at any time by contacting us.
Access and Correction
You can request a copy of the personal information we hold about you. If something's incorrect or outdated, let us know and we'll fix it. We'll respond to access requests within 30 days.
Data Portability
You can request your data in a structured, commonly used format. This makes it easier if you want to move to another service provider (though we'd hate to see you go).
Deletion Rights
You can ask us to delete your personal information. We'll comply unless we have a legitimate reason to keep it, such as:
- Completing a transaction or service you requested
- Meeting legal or regulatory requirements
- Detecting and preventing fraud or security issues
- Resolving disputes or enforcing agreements
Marketing Preferences
You can opt out of marketing communications anytime. There's an unsubscribe link in every promotional email. We'll still send you essential service-related messages about your account.
Data Retention
We keep your information only as long as needed for the purposes described in this policy. Different types of data have different retention periods:
Active Account Data: Retained while your account remains active and for a reasonable period afterward in case you want to return.
Transaction Records: Kept for seven years to comply with Australian tax and financial regulations.
Marketing Data: Removed within 30 days of opting out, except where we need to maintain suppression lists.
Technical Logs: Typically deleted after 90 days unless needed for security investigations.
After these periods, we either delete your information or anonymize it so it can't be linked back to you.
Cookies and Tracking
We use cookies and similar technologies to make our website work properly and understand how people use it. You can control cookie settings through your browser, though some features might not work as smoothly if you disable them.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like logging in and maintaining your session
- Performance Cookies: Help us understand which features get used most and where people encounter issues
- Functional Cookies: Remember your preferences and settings between visits
- Analytics Cookies: Provide aggregated insights about site usage to help us improve
We don't use advertising cookies or share cookie data with advertising networks. Our tracking is focused on making the service work better for you.
International Data Transfers
We primarily store and process data within Australia. However, some of our service providers operate from overseas locations, particularly for cloud infrastructure and support services.
When your information is transferred internationally, we ensure appropriate safeguards are in place through:
- Contractual obligations requiring equivalent privacy protections
- Selection of providers in countries with strong privacy frameworks
- Regular audits of third-party security practices
- Encryption of data during international transmission
Children's Privacy
Our services are designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top shows when the current version took effect. We encourage you to review this policy periodically, especially before providing new personal information.
Making a Complaint
If you're unhappy with how we've handled your personal information, please contact us first so we can try to resolve the issue. We take complaints seriously and investigate them promptly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent regulator responsible for privacy matters in Australia.